The lady that works the front desk, Either does not know how to run insurance or doesn't believe I have dental insurance because I'm black. I have been seen at this location a total of four times. I have never had an issue with my insurance. Morning of I showed up for my confirmed appointment. She told me my insurance could not be verified. Gave her my information again , it was exactly what they had on file, (she moved very slow and very nonchalant like ) somebody else verified it for her. I was then told because they hadn't verified it early enough that there was no time to do my cleaning before the next customer comes in. I will be taking my business elsewhere.
Shachia Graham
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January 05, 2025
This place was super professional. From the front desk, to the assistants, hygienist and the doctor himself. Everyone took care of my daughter and I. The staff fosters a friendly and safe environment. I have been looking for a family dental office since moving to SC and I think this place will do us just fine. Thank you all for what you do!
Roy Graff
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November 12, 2024
Our family recently moved here and found South Lake Family Dental pretty much by accident, mostly because they took our insurance and were relatively close to home.
We have been treated well despite having some scheduling challenges, and have been impressed with the quality of care received.
My only concern is that they seem too popular, and some scheduling for procedures is backed way up. I expect that will be less of an issue once we are established patients and on a regular schedule.
Alexus Kennedy
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February 16, 2025
Thank you for always being so great and professional giving the best options available and walking through all the steps needed I never feel lost when I get advice from Dr Haile and his team always feel so welcome by Amanda and Jazz when coming in
DKM
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October 12, 2024
Friendly staff…no long wait…affordable prices…Dr. Haille is personable, efficient, and explains what he is doing every step of the way which reduces anxiety. I am a new patient but have already referred him to others. Very pleased with all aspects of this practice so far.
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1223 S Lake Dr, Lexington, SC 29073, USA
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The lady that works the front desk, Either does not know how to run insurance or doesn't believe I have dental insurance because I'm black. I have been seen at this location a total of four times. I have never had an issue with my insurance. Morning of I showed up for my confirmed appointment. She told me my insurance could not be verified. Gave her my information again , it was exactly what they had on file, (she moved very slow and very nonchalant like ) somebody else verified it for her. I was then told because they hadn't verified it early enough that there was no time to do my cleaning before the next customer comes in. I will be taking my business elsewhere.
This place was super professional. From the front desk, to the assistants, hygienist and the doctor himself. Everyone took care of my daughter and I. The staff fosters a friendly and safe environment. I have been looking for a family dental office since moving to SC and I think this place will do us just fine. Thank you all for what you do!
Our family recently moved here and found South Lake Family Dental pretty much by accident, mostly because they took our insurance and were relatively close to home. We have been treated well despite having some scheduling challenges, and have been impressed with the quality of care received. My only concern is that they seem too popular, and some scheduling for procedures is backed way up. I expect that will be less of an issue once we are established patients and on a regular schedule.
Thank you for always being so great and professional giving the best options available and walking through all the steps needed I never feel lost when I get advice from Dr Haile and his team always feel so welcome by Amanda and Jazz when coming in
Friendly staff…no long wait…affordable prices…Dr. Haille is personable, efficient, and explains what he is doing every step of the way which reduces anxiety. I am a new patient but have already referred him to others. Very pleased with all aspects of this practice so far.