This place is NOT in network with TRICARE (United Concordia) even when they claim Tricare will pay a percentage, you will end up getting a bill. Just awful. It’s always hard as a military family to find a new anything when you PCS, and unfortunately this place did not make it pleasant. First I go in for a toothache, which I was booked pretty fast for so that’s the only good thing, to then be told after X-rays to book a 2 month out appointment for a deep clean. I book the deep cleaning, (was over $400 with TRICARE still covering a percentage) 2 months out, pay in full the day of the clean and the hygienist is clueless as to why I was there and why did they book me for a full mouth cleaning that day. He was completely unaware that I was in pain. I just said I’m not sure, but I paid already because the dentist said this is what I needed. After more X-rays the hygienist needed to take, he said he was going to do half my mouth, as he had another patient appointment shortly after. There just wasn’t any time. Then I had to wait another 2 months to be seen for my left side to be cleaned, and during that time there was only 1 dentist so the whole schedule was behind leaving me to still be sitting at the lobby 30 minutes after my appointment. On top of that when I was about to check in, the receptionist tried to still charge me $200 something that I “owed” and only after I said I paid in full a while ago did she check further to see that I had indeed paid everything. And for future patients, because I will never ever return here, it is extremely inappropriate to be watching SNL while not only giving anesthesia but also while cleaning a patient’s mouth. As I sat there vulnerable with my mouth open and numb, I felt like I was in someone’s house who just so happened to clean teeth as he watched TV. Get your facility in order, seriously.
Julisa Terry
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October 03, 2023
Great customer service, they are a very happy dental family. Very nice and quick. And they give detailed information and answers all of your questions. I love this place. My daughters come here. And they love it as well. Toddler friendly!!!
Shaniqua Brown
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August 23, 2024
They are very friendly .. welcoming . My kids felt safe and very comfortable. Definitely recommend
Skits 0000
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July 31, 2024
I just got 4 fillings done today and sometimes I can be a little scared of anesthesia, while I was given anesthesia both dental workers were there holding my hand every step of the way. If you guys are reading this god bless you both🫶.
LaNetria Myers
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May 23, 2023
Very clean and professional environment. Front desk, hygienists, and doctor all seem to be so kind and attentive. ARTEMO(don’t think I spelled it correctly, sorry) is AMAZING. He broke everything done so well. And they are not primarily a children’s dentist so I’ll be looking into making an appointment for myself.. lol
Our Address
7457 Patterson Rd # 107, Columbia, SC 29209, USA
Claim Listing: Simply Smile Family Dentistry
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This place is NOT in network with TRICARE (United Concordia) even when they claim Tricare will pay a percentage, you will end up getting a bill. Just awful. It’s always hard as a military family to find a new anything when you PCS, and unfortunately this place did not make it pleasant. First I go in for a toothache, which I was booked pretty fast for so that’s the only good thing, to then be told after X-rays to book a 2 month out appointment for a deep clean. I book the deep cleaning, (was over $400 with TRICARE still covering a percentage) 2 months out, pay in full the day of the clean and the hygienist is clueless as to why I was there and why did they book me for a full mouth cleaning that day. He was completely unaware that I was in pain. I just said I’m not sure, but I paid already because the dentist said this is what I needed. After more X-rays the hygienist needed to take, he said he was going to do half my mouth, as he had another patient appointment shortly after. There just wasn’t any time. Then I had to wait another 2 months to be seen for my left side to be cleaned, and during that time there was only 1 dentist so the whole schedule was behind leaving me to still be sitting at the lobby 30 minutes after my appointment. On top of that when I was about to check in, the receptionist tried to still charge me $200 something that I “owed” and only after I said I paid in full a while ago did she check further to see that I had indeed paid everything. And for future patients, because I will never ever return here, it is extremely inappropriate to be watching SNL while not only giving anesthesia but also while cleaning a patient’s mouth. As I sat there vulnerable with my mouth open and numb, I felt like I was in someone’s house who just so happened to clean teeth as he watched TV. Get your facility in order, seriously.
Great customer service, they are a very happy dental family. Very nice and quick. And they give detailed information and answers all of your questions. I love this place. My daughters come here. And they love it as well. Toddler friendly!!!
They are very friendly .. welcoming . My kids felt safe and very comfortable. Definitely recommend
I just got 4 fillings done today and sometimes I can be a little scared of anesthesia, while I was given anesthesia both dental workers were there holding my hand every step of the way. If you guys are reading this god bless you both🫶.
Very clean and professional environment. Front desk, hygienists, and doctor all seem to be so kind and attentive. ARTEMO(don’t think I spelled it correctly, sorry) is AMAZING. He broke everything done so well. And they are not primarily a children’s dentist so I’ll be looking into making an appointment for myself.. lol