I quit going here 2 years ago. They put veneers on my two top front teeth and charged my Insurance for crowns. The dentist office said to me same thing, well it is not. I go to another more reputable dentist office now. I had to pay out of pocket for a crown on the front. The other veneer broke off and now I have to pay for another crown because this office clearly are not charging correctly and they know it. Run from this practice. This office had already charged my insurance for crown and my insurance will not pay twice for crowns within a certain amount of time on the same teeth.
Leisheigh Greene
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June 18, 2024
Had a great experience. The staff was great. Especially Patty. I was very nervous during the whole process and Patty made it a great experience for me. She had me laughing most of the time, and helped what could have been a painful cleaning process, to definitely be tolerable. Dr. Dubois was really great and so was her assistant, whose name I can't remember. Full transparency I was worried at first when it was 15 minutes after my appt and I was told I would need to wait 30 more minutes. However, everyone was extremely apologetic for the wait and even thanked me for waiting. I don't mind that I had a bit of a wait now that I have had such a great experience.
Lisa O'Malley
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September 06, 2024
I wish I would have read ratings and comments before making an appointment. The worst dental consultation I have ever received. Just read everyone else's comments, I don't have the energy left to explain in detail. It was my first appt. and my last. Not helpful. At. All. When they say, "limited consultation", you can believe that. Apparently that translates to 2 minutes of poking your teeth with a pick, relaying you need 3 teeth out, and saying "any questions". An intelligent conversation about what needs to be done, what can be done, how to treat pain, etc . is not included. Just an eye roll, a snarky laugh and an "as I said, you have 3 teeth that need to come out. What do you want to do?" They aren't going to care or miss me as a patient, so this rating is pointless. The girl who did my xrays was the exception. She was polite, professional and talked to me like a human being. To RBD: don't bother with your standard, "we value your feedback, please call us" BS response. I won't.
Jackson Mack
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April 27, 2024
Awesome experience! I called Friday morning and got a 2:30 appointment because I had an abscessed tooth. They actually stayed late to drain and pull two teeth. I had a great night with no pain.
Much respect for Dr Dubois and her entire staff!
Keri B
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October 07, 2024
I had an amazing first visit here, I'm so glad I switched to this dentist! Everyone was kind, courteous, thorough and gentle
Our Address
5443 Platt Springs Rd F, Lexington, SC 29073, USA
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I quit going here 2 years ago. They put veneers on my two top front teeth and charged my Insurance for crowns. The dentist office said to me same thing, well it is not. I go to another more reputable dentist office now. I had to pay out of pocket for a crown on the front. The other veneer broke off and now I have to pay for another crown because this office clearly are not charging correctly and they know it. Run from this practice. This office had already charged my insurance for crown and my insurance will not pay twice for crowns within a certain amount of time on the same teeth.
Had a great experience. The staff was great. Especially Patty. I was very nervous during the whole process and Patty made it a great experience for me. She had me laughing most of the time, and helped what could have been a painful cleaning process, to definitely be tolerable. Dr. Dubois was really great and so was her assistant, whose name I can't remember. Full transparency I was worried at first when it was 15 minutes after my appt and I was told I would need to wait 30 more minutes. However, everyone was extremely apologetic for the wait and even thanked me for waiting. I don't mind that I had a bit of a wait now that I have had such a great experience.
I wish I would have read ratings and comments before making an appointment. The worst dental consultation I have ever received. Just read everyone else's comments, I don't have the energy left to explain in detail. It was my first appt. and my last. Not helpful. At. All. When they say, "limited consultation", you can believe that. Apparently that translates to 2 minutes of poking your teeth with a pick, relaying you need 3 teeth out, and saying "any questions". An intelligent conversation about what needs to be done, what can be done, how to treat pain, etc . is not included. Just an eye roll, a snarky laugh and an "as I said, you have 3 teeth that need to come out. What do you want to do?" They aren't going to care or miss me as a patient, so this rating is pointless. The girl who did my xrays was the exception. She was polite, professional and talked to me like a human being. To RBD: don't bother with your standard, "we value your feedback, please call us" BS response. I won't.
Awesome experience! I called Friday morning and got a 2:30 appointment because I had an abscessed tooth. They actually stayed late to drain and pull two teeth. I had a great night with no pain. Much respect for Dr Dubois and her entire staff!
I had an amazing first visit here, I'm so glad I switched to this dentist! Everyone was kind, courteous, thorough and gentle