I went to Precision Tune in Irmo, SC a couple of months ago because my check engine light was on. Come to find out, I needed a new catalytic converter. They replaced it twice with after market parts but my check engine light continued to come on. They finally replaced it a third time with a genuine GM part and all was good.
Not long after I started hearing a metal on metal rattle sound coming from the area of the catalytic converter. I returned to the shop twice to have them fix the rattle. Only for it to continue to reappear shortly after each visit.
Today I took it to a new shop and they discovered one bolt was cross threaded and loose and the other had snapped off. The entire bracing system was also being held on by a TWIST TIE!!! Yes, a bread tie!! To make matters worse I was lied to me on my last visit there, the manager told me he added a washer and it was good as new. It is completely unacceptable and bad business to lie and think you’ll get away with a bad “repair” because I’m a woman! I will NOT return to this shop…. Unless I decide to return their twist tie to them!
Nae Rich
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July 16, 2024
Came in weeks ago about my brakes. Come to find out the rotors and brake pads needed changing, so that’s what they did. Came back again because I started hearing noise from the rear after they worked on it. On yesterday i was on the way to work and my whole tire came off while the car was in motion! We could have died!! It’s damage to my car now. My lug nuts were loose and so were the lug nuts on the passenger side tire also! I called and was told the guy that helped fixed my car (BRAD) is fired. Was told I’ll get a call back and never did. My lawyer is aware of this situation. (Update) Precision Auto Tune says it’s nothing they can do because I waited to long before the tire came off. How would I know the lugs were loose if y’all supposedly FIXED THE PROBLEM? They’re saying it’s my fault my tire came off!
UPDATE; this specific company DID NOT accommodate me at all! The mechanics before them (Brad and everyone else) was fired. The “new” managers told it was my fault my tire came off. Terrible. No accountability!! DO NOT RECOMMEND
Z M
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March 04, 2025
Tim was very HELPFUL and VERY KNOWLEDGEABLE.
When i called for quotes, he took the time to answer questions and addressed my concerns.
Because of the attentiveness for my automotive concerns is the reason I stopped by to have Tim work on my car.
I highly recommend stopping by to see Tim and Crew for your automotive needs. 👍
Carmen Pitt
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March 23, 2025
The manager, Tim and the other mechanics at the shop was very helpful with the service on my vehicle. I would definitely recommend to any family member or friend of mine to have their vehicle worked on or serviced.
M Millington
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March 27, 2025
Communication on what was going on with my vehicle was outstanding. The guys trouble shot what was wrong and fixed issues that a previous shop missed twice! Got the work done in a timely manner.
Our Address
1162 Lake Murray Blvd, Irmo, SC 29063, USA
Claim Listing: Precision Tune Auto Care
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I went to Precision Tune in Irmo, SC a couple of months ago because my check engine light was on. Come to find out, I needed a new catalytic converter. They replaced it twice with after market parts but my check engine light continued to come on. They finally replaced it a third time with a genuine GM part and all was good. Not long after I started hearing a metal on metal rattle sound coming from the area of the catalytic converter. I returned to the shop twice to have them fix the rattle. Only for it to continue to reappear shortly after each visit. Today I took it to a new shop and they discovered one bolt was cross threaded and loose and the other had snapped off. The entire bracing system was also being held on by a TWIST TIE!!! Yes, a bread tie!! To make matters worse I was lied to me on my last visit there, the manager told me he added a washer and it was good as new. It is completely unacceptable and bad business to lie and think you’ll get away with a bad “repair” because I’m a woman! I will NOT return to this shop…. Unless I decide to return their twist tie to them!
Came in weeks ago about my brakes. Come to find out the rotors and brake pads needed changing, so that’s what they did. Came back again because I started hearing noise from the rear after they worked on it. On yesterday i was on the way to work and my whole tire came off while the car was in motion! We could have died!! It’s damage to my car now. My lug nuts were loose and so were the lug nuts on the passenger side tire also! I called and was told the guy that helped fixed my car (BRAD) is fired. Was told I’ll get a call back and never did. My lawyer is aware of this situation. (Update) Precision Auto Tune says it’s nothing they can do because I waited to long before the tire came off. How would I know the lugs were loose if y’all supposedly FIXED THE PROBLEM? They’re saying it’s my fault my tire came off! UPDATE; this specific company DID NOT accommodate me at all! The mechanics before them (Brad and everyone else) was fired. The “new” managers told it was my fault my tire came off. Terrible. No accountability!! DO NOT RECOMMEND
Tim was very HELPFUL and VERY KNOWLEDGEABLE. When i called for quotes, he took the time to answer questions and addressed my concerns. Because of the attentiveness for my automotive concerns is the reason I stopped by to have Tim work on my car. I highly recommend stopping by to see Tim and Crew for your automotive needs. 👍
The manager, Tim and the other mechanics at the shop was very helpful with the service on my vehicle. I would definitely recommend to any family member or friend of mine to have their vehicle worked on or serviced.
Communication on what was going on with my vehicle was outstanding. The guys trouble shot what was wrong and fixed issues that a previous shop missed twice! Got the work done in a timely manner.