Came in weeks ago about my brakes. Come to find out the rotors and brake pads needed changing, so that’s what they did. Came back again because I started hearing noise from the rear after they worked on it. On yesterday i was on the way to work and my whole tire came off while the car was in motion! We could have died!! It’s damage to my car now. My lug nuts were loose and so were the lug nuts on the passenger side tire also! I called and was told the guy that helped fixed my car (BRAD) is fired. Was told I’ll get a call back and never did. My lawyer is aware of this situation. (Update) Precision Auto Tune says it’s nothing they can do because I waited to long before the tire came off. How would I know the lugs were loose if y’all supposedly FIXED THE PROBLEM? They’re saying it’s my fault my tire came off!
UPDATE; this specific company DID NOT accommodate me at all! The mechanics before them (Brad and everyone else) was fired. The “new” managers told it was my fault my tire came off. Terrible. No accountability!! DO NOT RECOMMEND
William Barz
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July 01, 2024
I was in Irmo for work when my engine overheated and I called 8 mechanics trying to get me in so I could go back home to Charlotte. Precision Tune was the only place that could get me in because everywhere else had a 6 day wait. I’m very grateful and the woman that helped me at the desk was incredibly sweet and went out of her way to make sure my car was done right.
ChicQueen
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August 18, 2024
My first experience here was fine, my second no - not so much after I’m finished up here I won’t be back unless it’s something under warranty. The rachel person changes up the pricing and drags her feet when you ask questions about the services like duh who wouldn’t about a car? I heard this location was ok, now I see they are ok about certain things like I said one service here was alright , but I’m not enjoying this current experience and I won’t be back here again if I can help it smh -
Alexis Baker
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April 28, 2024
These guys are amazing. I was able to get in the same day I called and they located the issue rather quickly. I was also able to get my car repaired the same day. Phenomenal work. The repair itself costed less than what I expected as well. Will definitely be coming here from now on
Whitney Hammond
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May 11, 2024
2 weeks ago I decided to make the huge mistake of letting Walmart do my oil change while I was shopping. I came home and less than an hour there was oil everywhere. I won’t go into details of the back and forth with them but I decided to take my van up the road to this shop & Rachel has definitely regained a life long customer! Not only did they explain thoroughly what Walmart did wrong but also found and fixed another issue that could have been potentially a huge problem down the road. Rachel kept with me every step of the way, communicated wonderfully, & really worked with me to get everything fixed. My van is how I make a living and these last 2 weeks have definitely been rough but no matter how discouraged and stressed out I got Rachel’s overall amazing attitude and understanding really helped with the whole situation. She has really turned the entire shop around and I highly encourage everyone to take any issues with their vehicle to Precision Auto Tune. No matter what you’ve heard or experienced in the past this shop being under new management deserves a fair chance in the community. In the 2 weeks I’ve been using their services again I can 100% say I’ve seen/ experienced Rachel go above and beyond to not only regain the communities trust but also put her all into helping anyone that walks through those doors and do every thing in her power to right the wrongs that the previous “management” did to past customers. I’m very happy to have my van back and I’m so grateful for everything Rachel & her techs have done over the last 2 weeks to get
me safely back on the road…😁👍
Our Address
1162 Lake Murray Blvd, Irmo, SC 29063, USA
Claim Listing: Precision Tune Auto Care
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Came in weeks ago about my brakes. Come to find out the rotors and brake pads needed changing, so that’s what they did. Came back again because I started hearing noise from the rear after they worked on it. On yesterday i was on the way to work and my whole tire came off while the car was in motion! We could have died!! It’s damage to my car now. My lug nuts were loose and so were the lug nuts on the passenger side tire also! I called and was told the guy that helped fixed my car (BRAD) is fired. Was told I’ll get a call back and never did. My lawyer is aware of this situation. (Update) Precision Auto Tune says it’s nothing they can do because I waited to long before the tire came off. How would I know the lugs were loose if y’all supposedly FIXED THE PROBLEM? They’re saying it’s my fault my tire came off! UPDATE; this specific company DID NOT accommodate me at all! The mechanics before them (Brad and everyone else) was fired. The “new” managers told it was my fault my tire came off. Terrible. No accountability!! DO NOT RECOMMEND
I was in Irmo for work when my engine overheated and I called 8 mechanics trying to get me in so I could go back home to Charlotte. Precision Tune was the only place that could get me in because everywhere else had a 6 day wait. I’m very grateful and the woman that helped me at the desk was incredibly sweet and went out of her way to make sure my car was done right.
My first experience here was fine, my second no - not so much after I’m finished up here I won’t be back unless it’s something under warranty. The rachel person changes up the pricing and drags her feet when you ask questions about the services like duh who wouldn’t about a car? I heard this location was ok, now I see they are ok about certain things like I said one service here was alright , but I’m not enjoying this current experience and I won’t be back here again if I can help it smh -
These guys are amazing. I was able to get in the same day I called and they located the issue rather quickly. I was also able to get my car repaired the same day. Phenomenal work. The repair itself costed less than what I expected as well. Will definitely be coming here from now on
2 weeks ago I decided to make the huge mistake of letting Walmart do my oil change while I was shopping. I came home and less than an hour there was oil everywhere. I won’t go into details of the back and forth with them but I decided to take my van up the road to this shop & Rachel has definitely regained a life long customer! Not only did they explain thoroughly what Walmart did wrong but also found and fixed another issue that could have been potentially a huge problem down the road. Rachel kept with me every step of the way, communicated wonderfully, & really worked with me to get everything fixed. My van is how I make a living and these last 2 weeks have definitely been rough but no matter how discouraged and stressed out I got Rachel’s overall amazing attitude and understanding really helped with the whole situation. She has really turned the entire shop around and I highly encourage everyone to take any issues with their vehicle to Precision Auto Tune. No matter what you’ve heard or experienced in the past this shop being under new management deserves a fair chance in the community. In the 2 weeks I’ve been using their services again I can 100% say I’ve seen/ experienced Rachel go above and beyond to not only regain the communities trust but also put her all into helping anyone that walks through those doors and do every thing in her power to right the wrongs that the previous “management” did to past customers. I’m very happy to have my van back and I’m so grateful for everything Rachel & her techs have done over the last 2 weeks to get me safely back on the road…😁👍