Came in weeks ago about my brakes. Come to find out the rotors and brake pads needed changing, so that’s what they did. Came back again because I started hearing noise from the rear after they worked on it. On yesterday i was on the way to work and my whole tire came off while the car was in motion! We could have died!! It’s damage to my car now. My lug nuts were loose and so were the lug nuts on the passenger side tire also! I called and was told the guy that helped fixed my car (BRAD) is fired. Was told I’ll get a call back and never did. My lawyer is aware of this situation. (Update) Precision Auto Tune says it’s nothing they can do because I waited to long before the tire came off. How would I know the lugs were loose if y’all supposedly FIXED THE PROBLEM? They’re saying it’s my fault my tire came off!
UPDATE; this specific company DID NOT accommodate me at all! The mechanics before them (Brad and everyone else) was fired. The “new” managers told it was my fault my tire came off. Terrible. No accountability!! DO NOT RECOMMEND
Andy NELSON
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December 15, 2024
I showed up 11 mins after closing and the manager got out of his car opened back up and took care of me getting my van back to me. I really appreciate it. I've had my van here a couple times and they are super professional and the work done is top notch.
Thank you!
ChicQueen
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August 18, 2024
My first experience here was fine, my second no - not so much after I’m finished up here I won’t be back unless it’s something under warranty. The rachel person changes up the pricing and drags her feet when you ask questions about the services like duh who wouldn’t about a car? I heard this location was ok, now I see they are ok about certain things like I said one service here was alright , but I’m not enjoying this current experience and I won’t be back here again if I can help it smh -
William Barz
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July 01, 2024
I was in Irmo for work when my engine overheated and I called 8 mechanics trying to get me in so I could go back home to Charlotte. Precision Tune was the only place that could get me in because everywhere else had a 6 day wait. I’m very grateful and the woman that helped me at the desk was incredibly sweet and went out of her way to make sure my car was done right.
Alexis Baker
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April 28, 2024
These guys are amazing. I was able to get in the same day I called and they located the issue rather quickly. I was also able to get my car repaired the same day. Phenomenal work. The repair itself costed less than what I expected as well. Will definitely be coming here from now on
Our Address
1162 Lake Murray Blvd, Irmo, SC 29063, USA
Claim Listing: Precision Tune Auto Care
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Came in weeks ago about my brakes. Come to find out the rotors and brake pads needed changing, so that’s what they did. Came back again because I started hearing noise from the rear after they worked on it. On yesterday i was on the way to work and my whole tire came off while the car was in motion! We could have died!! It’s damage to my car now. My lug nuts were loose and so were the lug nuts on the passenger side tire also! I called and was told the guy that helped fixed my car (BRAD) is fired. Was told I’ll get a call back and never did. My lawyer is aware of this situation. (Update) Precision Auto Tune says it’s nothing they can do because I waited to long before the tire came off. How would I know the lugs were loose if y’all supposedly FIXED THE PROBLEM? They’re saying it’s my fault my tire came off! UPDATE; this specific company DID NOT accommodate me at all! The mechanics before them (Brad and everyone else) was fired. The “new” managers told it was my fault my tire came off. Terrible. No accountability!! DO NOT RECOMMEND
I showed up 11 mins after closing and the manager got out of his car opened back up and took care of me getting my van back to me. I really appreciate it. I've had my van here a couple times and they are super professional and the work done is top notch. Thank you!
My first experience here was fine, my second no - not so much after I’m finished up here I won’t be back unless it’s something under warranty. The rachel person changes up the pricing and drags her feet when you ask questions about the services like duh who wouldn’t about a car? I heard this location was ok, now I see they are ok about certain things like I said one service here was alright , but I’m not enjoying this current experience and I won’t be back here again if I can help it smh -
I was in Irmo for work when my engine overheated and I called 8 mechanics trying to get me in so I could go back home to Charlotte. Precision Tune was the only place that could get me in because everywhere else had a 6 day wait. I’m very grateful and the woman that helped me at the desk was incredibly sweet and went out of her way to make sure my car was done right.
These guys are amazing. I was able to get in the same day I called and they located the issue rather quickly. I was also able to get my car repaired the same day. Phenomenal work. The repair itself costed less than what I expected as well. Will definitely be coming here from now on