Michelle was awesome! From the time I entered until I left, she was knowledgeable, personable, helpful, kind and full of smiles. If I had any questions she was right there to answer them. Actually, the entire staff was great and I can tell they have a great working environment. Even though my tire wasn’t able to be patched, the tech showed me the issue & explained everything thoroughly. I really appreciate the feedback he gave and the options that were offered. Usually I go to another particular Mavis, as it is closer to my work, but I look forward to coming back to this particular location! Thanks again Michelle & staff!
Sam Pagan
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October 29, 2024
The worst customer service ever. The manager seemed entitled and never got off of his chair to ensure that I was a happy customer. It didn't matter to him that I should give him my money or not and that being gracious that you have a job is not important. Speaking to the customer and communicating respectfully is key in sales and I will never give Mavis my money ever again. out of the three cars I got tires for, I still have a dully and a forty foot RV to add tires to. I do not recommend this place at all.
Sherri Orr
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September 07, 2024
I stopped in at Mavis this afternoon to have my spare tire put on my car after discovering a screw in my tire, which is covered under a warranty. They had me in and out in less than 30 minutes! Very professional and great service. I would recommend!
Adrienne Fairwell
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September 20, 2024
This team is top tier with high level customer service in terms of helpfulness, length of time to complete the job and just great people. It’s hard to find places that have outstanding customer service and a great tire selection for any price point. Michelle and David were extremely helpful and made sure I was in and out in a timely manner!
LP 9185
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December 15, 2024
Michelle was super pleasant and worked me right in without an appointment for a broken valve stem replacement. Kyle was fast and efficient to replace. A+ service!!!
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7596 Woodrow St, Irmo, SC 29063, USA
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Michelle was awesome! From the time I entered until I left, she was knowledgeable, personable, helpful, kind and full of smiles. If I had any questions she was right there to answer them. Actually, the entire staff was great and I can tell they have a great working environment. Even though my tire wasn’t able to be patched, the tech showed me the issue & explained everything thoroughly. I really appreciate the feedback he gave and the options that were offered. Usually I go to another particular Mavis, as it is closer to my work, but I look forward to coming back to this particular location! Thanks again Michelle & staff!
The worst customer service ever. The manager seemed entitled and never got off of his chair to ensure that I was a happy customer. It didn't matter to him that I should give him my money or not and that being gracious that you have a job is not important. Speaking to the customer and communicating respectfully is key in sales and I will never give Mavis my money ever again. out of the three cars I got tires for, I still have a dully and a forty foot RV to add tires to. I do not recommend this place at all.
I stopped in at Mavis this afternoon to have my spare tire put on my car after discovering a screw in my tire, which is covered under a warranty. They had me in and out in less than 30 minutes! Very professional and great service. I would recommend!
This team is top tier with high level customer service in terms of helpfulness, length of time to complete the job and just great people. It’s hard to find places that have outstanding customer service and a great tire selection for any price point. Michelle and David were extremely helpful and made sure I was in and out in a timely manner!
Michelle was super pleasant and worked me right in without an appointment for a broken valve stem replacement. Kyle was fast and efficient to replace. A+ service!!!