Everyone was amazing. The atmosphere was welcoming and relaxing. Every step of the way was great. My dad spoke highly about this office and wanted me to go there so I did. I'm glad I made an appointment, because it was a great experience. Will definitely recommend 10 out 10
Chao Cai
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December 02, 2024
My family has been loyal customers of this clinic for many years. However, we have recently experienced a significant change in how they handle hygienist scheduling. In the past, the clinic honored preferences for the hygienist you scheduled with, but this is no longer the case.
We were not notified of a change in hygienist until arriving for appointment. While I completely understand that unexpected situations such as illness or emergencies can arise, I believe it’s reasonable to expect the clinic to notify customers in advance and confirm if the change is acceptable—especially for long-time customers.
When I voiced my concern, the scheduling staff mentioned this practice is common across the board. However, I don’t believe it’s a wise way to treat customers who value consistency and personalized care! A little proactive communication would go a long way in maintaining trust and customer satisfaction.
Mary Orecchio
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February 12, 2025
Been going to this dentist for over 20 years. I see tabby every time I get my teeth cleaned because in my opinion, she’s the best. I had an appointment today, was informed that I was not able to get cabbie because circumstances changed and they can’t guarantee. I don’t understand when you make an appointment with a hygienist that you don’t get her I’ll be looking for another dentist would not go back to this place.
Jacqueline Allen
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January 23, 2025
Dr Thorp provides excellent patient care. She informed me about all concerns and was open and honest when having to refer me elsewhere to ensure best care and ethical practices. All staff members were also polite and professional throughout my visit. If you’re looking for a good dentist I highly recommend you try them out.
Ciara Bozman
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January 24, 2025
Only place who got me in immediately like within an hour of calling, I had an infected tooth and she was able to assist me and explain everything to me and she was very kind and patient as it was my first time having a tooth pulled, highly recommend! Everyone was nice!
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9360 Two Notch Rd, Columbia, SC 29223, USA
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Everyone was amazing. The atmosphere was welcoming and relaxing. Every step of the way was great. My dad spoke highly about this office and wanted me to go there so I did. I'm glad I made an appointment, because it was a great experience. Will definitely recommend 10 out 10
My family has been loyal customers of this clinic for many years. However, we have recently experienced a significant change in how they handle hygienist scheduling. In the past, the clinic honored preferences for the hygienist you scheduled with, but this is no longer the case. We were not notified of a change in hygienist until arriving for appointment. While I completely understand that unexpected situations such as illness or emergencies can arise, I believe it’s reasonable to expect the clinic to notify customers in advance and confirm if the change is acceptable—especially for long-time customers. When I voiced my concern, the scheduling staff mentioned this practice is common across the board. However, I don’t believe it’s a wise way to treat customers who value consistency and personalized care! A little proactive communication would go a long way in maintaining trust and customer satisfaction.
Been going to this dentist for over 20 years. I see tabby every time I get my teeth cleaned because in my opinion, she’s the best. I had an appointment today, was informed that I was not able to get cabbie because circumstances changed and they can’t guarantee. I don’t understand when you make an appointment with a hygienist that you don’t get her I’ll be looking for another dentist would not go back to this place.
Dr Thorp provides excellent patient care. She informed me about all concerns and was open and honest when having to refer me elsewhere to ensure best care and ethical practices. All staff members were also polite and professional throughout my visit. If you’re looking for a good dentist I highly recommend you try them out.
Only place who got me in immediately like within an hour of calling, I had an infected tooth and she was able to assist me and explain everything to me and she was very kind and patient as it was my first time having a tooth pulled, highly recommend! Everyone was nice!