Family Dental

2941 Two Notch Rd, Columbia, SC 29204, USA

About Family Dental

3.6 / 5

from reviews

Is this your business?

    Katie Knopp
    -
    February 25, 2025

    Absolutely HORRIBLE! If I could give them 0 stars I would!!! Was seen 6 months ago for a cleaning and brought up the fact that my kids had a cavity each that I could see. Had an exam and cleaning, nothing said. Go to check out and schedule their next appointment assuming it was for fillings. Thought it was odd it was so far out but once again assumed it was because they were booked and must not be urgent if they are waiting that long. Called the beginning of this month to confirm appointment only to find out they schedule another cleaning instead!!! Why would they not schedule the fillings?!? Told them they needed fillings and they claimed they couldn’t do cleanings and fillings in one visit. So I told them to cancel the cleanings because they needed the cavities filled. Get there today to wait over an hour after our appointment to be seen…to find out they each have MULTIPLE cavities that I was never told about!! The one on my youngest is now a ROOT CANAL because they waited so long to even do anything and only were going to do something because I raised hell! The dentist asked where she got it filled at and I told her it was probably food and sure enough it was. THE DENTIST THOUGHT FOOD WAS A FILLING!!!!!! Then got told they don’t have time to do that because they are behind and the dentist needed to leave early. So they did fillings on other baby teeth. Finally my oldest daughter was seen almost 2 hours after her appointment time only to find out she had cavities as well that I wasn’t made aware of. Just to be told they are only going to do two today because the others are small and on baby teeth. Decay is decay and will continue to decay and get worse but let’s wait huh?! Dental assistants had no idea what they were doing. Didn’t even have the curing light ready for the fillings and had adult bite blocks for my CHILD. Called another dentist while my daughter was still in the chair to get her major work and rest of cavities filled by another dentist! Crazy how they could get her in tomorrow morning for the major work! Got my kids medical records and left! I wouldn’t even recommend this place to my worst enemy! Not to mention the front desk lady is rude as hell! Malpractice at its finest goes on there! A small fix is now a major fix for my child and shouldn’t be!

    Taylor Byrd
    -
    January 15, 2025

    First time here- absolutely grateful to them. Everyone was very sweet. Took a little time to be seen but with 1 dentist on duty it's understandable. Recommended my brother and his sister to come here as well. Thank you all so much

    Kristina Mills
    -
    January 15, 2025

    I had an appointment as a new patient at 12:30 and arrived about 10 minutes prior, at about 12:45 I asked how far behind their appointment time people were being seen. The receptionist was nice enough but I had to ask my question over and over again before she answered me, she kept answering my question with a question: different variations of "do you not want to wait?" After the 3rd time asking the same question the receptionist finally told me that your appointment time just puts you on a list to be seen and that there is no way to know *when* you'll actually be seen, so, unfortunately, I had to cancel my appointment after arriving. I understand having delays but I was confused that there was no way to estimate wait time and I was just not able to cancel my whole afternoon based on a lack of information.

    leon crosby
    -
    February 18, 2025

    I love all the staff esp... My dentist Queen!!! They're very professional and have a magnificent chemistry that'll keep the clients coming back... Thank you so much, now I can really enjoy eating 😁!!!

    Latarsha Miller
    -
    March 18, 2025

    They give you care and walk you through the steps on how to keep your mouth healthy and work with babies and adults which I believe is great for families as of mine. I do recommend!

    Family Dental

    Our Address

    2941 Two Notch Rd, Columbia, SC 29204, USA

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