I had a fantastic cleaning. Felicia is thorough, gentle and makes you feel comfortable the moment you sit in the chair.
The office, and waiting area are clean and inviting. I asked for the foam Florida treatment. I was comfortable the whole time. Dr Candella takes her time examining my teeth at the end of the cleaning. All good. See you all in six months!
Joseph Taber
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November 19, 2024
Very professional. Helped me to feel relaxed, comfortable and assured that I would get the best treatment plan for me at a price that was fair. I was not made to feel embarrassed or ashamed of the poor condition of my teeth. I was explained every thing that would be done to help get my dental health in control. Thanks
Tonia Roof
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January 29, 2025
Very professional and friendly staff. Have gone here for years. They use the very best in technology and equipment which makes your procedure comfortable and a much higher quality experience in care. Thank you for all you do.
Stanley Coit
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January 16, 2025
The staff is very pleasant, respectful and friendly. They explain things so that it is understandable. I feel at home when I walk through the door. Thank Devine Dentistry.
Karly S
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January 22, 2025
TL;DR: I had a treatment done for something that was unrelated to what I thought I was getting treatment for.
I debated on whether or not to share this experience. I’ve been going to Devine Dentistry for 4 years and it’s been a great experience overall. Dr Candela has been so lovely and knowledgeable in every interaction. However, when I went in for my routine cleaning most recently, it left a bad taste in my mouth (no pun intended).
I was due for x-rays and when the hygienist asked if I had any areas of concern, I mentioned a small, painless white spot on my lower gums. The hygienist mentioned the X-ray showed “something funny” around that same tooth, but said Dr Candela would look at it when she came in. When she came in, I brought it up. She explained that it was actually bone cells and it can happen as a result of having braces at some point in your life or clenching/grinding teeth.
This is where things got confusing for me.
The hygienist pointed out the flagged area on the x-ray, which was deep in my gums at the base of the tooth’s bone, below the white spot. Dr Candela noted that it was “artifact” and began examining the rest of my mouth. Dr Candela began talking to me about a treatment called Curodont. She was telling me that it protects teeth by rebuilding enamel that’s been lost. She said it’s not covered by insurance because it’s only recently been approved by the FDA, so it would be an out of pocket expense if that’s something I’d like to pursue, and noted that the hygienist would go over the details with me.
After she left, the hygienist reiterated that it will protect my teeth by helping to rebuild enamel, and asked if I wanted to go through with it. Thinking this would help with the affected area on my lower gums, I accepted.
Curodont comes in packs of 3, but she said I only had one spot that was flagged on the x-ray so she’d find a few other places that looked at-risk to apply the other two packs. She began and was applying the Curodont to the teeth on my upper right side. I didn’t think much of it because she’d mentioned finding a few other places to apply the treatment. When she was finished, I asked her, “what about this bottom tooth?” And she replied, “oh, there’s no treatment for that.” And I said “oh, I’m confused what this treatment was for.” And she said “This was to help the enamel on your teeth to prevent cavities.” Then she handed me a piece of paper to sign with the cost of the treatment I had done. I asked again, “okay, so what exactly was this treatment for?” At this point, she showed me an area on my x-rays that flagged a spot on a singular tooth on my upper right side as at-risk for a cavity. This was the first explanation or acknowledgement made to me about that area. I did not mention nor complain about that tooth at any point leading up to this moment. I communicated that I thought the treatment was for the spot on my lower gums and that whenever the conversation shifted was very unclear to me.
Truthfully, if I had understood what the $150 Curodont treatment was for, I most likely would have declined it and opted instead for the $12 fluoride toothpaste and to keep an eye on the area until my next cleaning. The AI x-ray technology has made errors in the past, including signaling that two of my teeth were fused together and the artifact notation Dr Candela referenced at this visit.
I take responsibility to understand my own health and treatment before moving forward. However, a lack of communication about the affected area for the treatment proposed falls on the practice. As the experts in dental hygiene and health, it’s expected that they operate in the best interest of their patients - a goal that’s not possible to achieve without proper communication.
Though the hygienist apologized for the confusion, there was no effort to remedy the circumstances and ultimately is why I’m leaving this review. I left feeling duped, and I never want to feel like that about my health care.
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I had a fantastic cleaning. Felicia is thorough, gentle and makes you feel comfortable the moment you sit in the chair. The office, and waiting area are clean and inviting. I asked for the foam Florida treatment. I was comfortable the whole time. Dr Candella takes her time examining my teeth at the end of the cleaning. All good. See you all in six months!
Very professional. Helped me to feel relaxed, comfortable and assured that I would get the best treatment plan for me at a price that was fair. I was not made to feel embarrassed or ashamed of the poor condition of my teeth. I was explained every thing that would be done to help get my dental health in control. Thanks
Very professional and friendly staff. Have gone here for years. They use the very best in technology and equipment which makes your procedure comfortable and a much higher quality experience in care. Thank you for all you do.
The staff is very pleasant, respectful and friendly. They explain things so that it is understandable. I feel at home when I walk through the door. Thank Devine Dentistry.
TL;DR: I had a treatment done for something that was unrelated to what I thought I was getting treatment for. I debated on whether or not to share this experience. I’ve been going to Devine Dentistry for 4 years and it’s been a great experience overall. Dr Candela has been so lovely and knowledgeable in every interaction. However, when I went in for my routine cleaning most recently, it left a bad taste in my mouth (no pun intended). I was due for x-rays and when the hygienist asked if I had any areas of concern, I mentioned a small, painless white spot on my lower gums. The hygienist mentioned the X-ray showed “something funny” around that same tooth, but said Dr Candela would look at it when she came in. When she came in, I brought it up. She explained that it was actually bone cells and it can happen as a result of having braces at some point in your life or clenching/grinding teeth. This is where things got confusing for me. The hygienist pointed out the flagged area on the x-ray, which was deep in my gums at the base of the tooth’s bone, below the white spot. Dr Candela noted that it was “artifact” and began examining the rest of my mouth. Dr Candela began talking to me about a treatment called Curodont. She was telling me that it protects teeth by rebuilding enamel that’s been lost. She said it’s not covered by insurance because it’s only recently been approved by the FDA, so it would be an out of pocket expense if that’s something I’d like to pursue, and noted that the hygienist would go over the details with me. After she left, the hygienist reiterated that it will protect my teeth by helping to rebuild enamel, and asked if I wanted to go through with it. Thinking this would help with the affected area on my lower gums, I accepted. Curodont comes in packs of 3, but she said I only had one spot that was flagged on the x-ray so she’d find a few other places that looked at-risk to apply the other two packs. She began and was applying the Curodont to the teeth on my upper right side. I didn’t think much of it because she’d mentioned finding a few other places to apply the treatment. When she was finished, I asked her, “what about this bottom tooth?” And she replied, “oh, there’s no treatment for that.” And I said “oh, I’m confused what this treatment was for.” And she said “This was to help the enamel on your teeth to prevent cavities.” Then she handed me a piece of paper to sign with the cost of the treatment I had done. I asked again, “okay, so what exactly was this treatment for?” At this point, she showed me an area on my x-rays that flagged a spot on a singular tooth on my upper right side as at-risk for a cavity. This was the first explanation or acknowledgement made to me about that area. I did not mention nor complain about that tooth at any point leading up to this moment. I communicated that I thought the treatment was for the spot on my lower gums and that whenever the conversation shifted was very unclear to me. Truthfully, if I had understood what the $150 Curodont treatment was for, I most likely would have declined it and opted instead for the $12 fluoride toothpaste and to keep an eye on the area until my next cleaning. The AI x-ray technology has made errors in the past, including signaling that two of my teeth were fused together and the artifact notation Dr Candela referenced at this visit. I take responsibility to understand my own health and treatment before moving forward. However, a lack of communication about the affected area for the treatment proposed falls on the practice. As the experts in dental hygiene and health, it’s expected that they operate in the best interest of their patients - a goal that’s not possible to achieve without proper communication. Though the hygienist apologized for the confusion, there was no effort to remedy the circumstances and ultimately is why I’m leaving this review. I left feeling duped, and I never want to feel like that about my health care.