Josh was the best salesman I have ever worked with. He made car buying very comfortable and effortless. I greatly appreciate his patience and hospitality. Highly recommend using him to buy your next vehicle.
Bennett Montgomery
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February 09, 2025
Best experience I’ve ever had buying a car. In the past it took between 6 and 10 hours from the start of negotiations to driving the car off the lot. We were in and out in 3 hours. My salesperson CeCe was super friendly and helpful. And I stopped searching at other dealers when I realized I could have a car shipped from another CarMax location!
Annalisha Muldrow
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November 24, 2024
Josh was super AMAZING! I had an appointment with someone else who wasn't in the office the day of purchasing. I waited my turn and he was very patient with me. Considering I didn't know what I wanted and the two cars I test drove were not a good fit for me I was very pleased with what I did purchase and his customer service was top tier!
Naomi V
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October 17, 2024
I’d give more stars if I could! I shipped my car in. It was ready for me. They weren’t able to polish it in time, but offered to do the service when I was able to schedule it. Bonus Star. But on top of that. I took my car to Toyota for a full look over, everything came back amazing….except they curbed the front end of my car. After fighting Toyota they agreed to fix the damaged. But here’s where carmax has won my business for life. I had asked them for the original pics of my car, and they still had them. After explaining what Toyota did, Carmax offered to cover the damages to my car if Toyota wasn’t going to cover it. Without asking if they had or not. Simply amazing. Chris is an amazing guy that helped with my car and would recommend him to anyone! 10/10! This is my 3rd sports car from carmax, and it only proves I’ll be back when I want another upgrade!
Geoffrey J
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February 19, 2025
Customer service was great from the associates however the car was not clean, the battery was practically shot, and the brakes and rotors were heavily worn. Trusted their "inspection and safety" process. Recommend getting a mechanic to inspect your vehicle before shipping it or buying it.
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Josh was the best salesman I have ever worked with. He made car buying very comfortable and effortless. I greatly appreciate his patience and hospitality. Highly recommend using him to buy your next vehicle.
Best experience I’ve ever had buying a car. In the past it took between 6 and 10 hours from the start of negotiations to driving the car off the lot. We were in and out in 3 hours. My salesperson CeCe was super friendly and helpful. And I stopped searching at other dealers when I realized I could have a car shipped from another CarMax location!
Josh was super AMAZING! I had an appointment with someone else who wasn't in the office the day of purchasing. I waited my turn and he was very patient with me. Considering I didn't know what I wanted and the two cars I test drove were not a good fit for me I was very pleased with what I did purchase and his customer service was top tier!
I’d give more stars if I could! I shipped my car in. It was ready for me. They weren’t able to polish it in time, but offered to do the service when I was able to schedule it. Bonus Star. But on top of that. I took my car to Toyota for a full look over, everything came back amazing….except they curbed the front end of my car. After fighting Toyota they agreed to fix the damaged. But here’s where carmax has won my business for life. I had asked them for the original pics of my car, and they still had them. After explaining what Toyota did, Carmax offered to cover the damages to my car if Toyota wasn’t going to cover it. Without asking if they had or not. Simply amazing. Chris is an amazing guy that helped with my car and would recommend him to anyone! 10/10! This is my 3rd sports car from carmax, and it only proves I’ll be back when I want another upgrade!
Customer service was great from the associates however the car was not clean, the battery was practically shot, and the brakes and rotors were heavily worn. Trusted their "inspection and safety" process. Recommend getting a mechanic to inspect your vehicle before shipping it or buying it.