Linda was the best salesperson! She listened to my wants, needs and even gave me insight I didn't know I needed to help me make the best decision possible! OBSESSED with my VW Atlas! The 90 day 4k warranty is also amazing! They got me in within 2 weeks of buying my car to "fix" my concerns even though it turns out I'm just behind the times and my new car has all the bells and whistles I just dont know how to use 😅 They even scheduled a lyft ride to and from my work! Shout out to Zee and Shelly in service! I've worked at dealerships and I've never seen this level of customer service! I'll forever be a Carmax girly after this!
David Stutz
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May 25, 2025
I had a truck shipped to the Columbia store that did not meet my expectations.Our salesman,Jack, ended up refunding the shipping fee. I bought a Silverado they had on the lot. It was priced good and optioned better than I was I was expecting. I am completely satisfied with my new to me truck.
Zenta Stevens
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April 27, 2025
Car wasn’t detailed at all this is filthy called the service department a couple days after I purchased it about the seal around the driver window. It’s been 2 weeks and I still haven’t heard from them. The saleswoman I worked with was very nice I will say but the detail department is subpar at best
Rich Picton
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April 12, 2025
I have bought and sold several cars at this CarMax location and they are always great to work with. Very low pressure, straightforward, plenty of options with a lot of good clean vehicles to choose from to match your needs. Employees are consistently professional, friendly, and efficient.
Each time I've sold a car to CarMax, it's quick and easy to get an online offer in less than 5 minutes with no games and when I go into the store, they confirm the price within 15 minutes. I keep my cars in very good condition and CarMax always offers more than any other dealerships. The only way I could get more money for my car is if I want the hassle of selling it myself.
The financing options and warranty have also been great. I recently sold a car (back to CarMax) financed through CarMax and within a few days the finance division automatically sent me a refund check for the remaining balance of my unused warranty remaining. I didn't even need to request it. All areas of this company have been great for me. I will continue using them in the future.
L V Campbell
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May 26, 2025
a GREAT experience overall! I had a helpful, knowledgeable, professional and fun sales lady, Theresa! She is A++ and highly recommended. I had a minor warranty claim after purchase and they handled it quickly and perfectly. Thank you!
Our Address
555 Jamil Rd, Columbia, SC 29210, USA
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Linda was the best salesperson! She listened to my wants, needs and even gave me insight I didn't know I needed to help me make the best decision possible! OBSESSED with my VW Atlas! The 90 day 4k warranty is also amazing! They got me in within 2 weeks of buying my car to "fix" my concerns even though it turns out I'm just behind the times and my new car has all the bells and whistles I just dont know how to use 😅 They even scheduled a lyft ride to and from my work! Shout out to Zee and Shelly in service! I've worked at dealerships and I've never seen this level of customer service! I'll forever be a Carmax girly after this!
I had a truck shipped to the Columbia store that did not meet my expectations.Our salesman,Jack, ended up refunding the shipping fee. I bought a Silverado they had on the lot. It was priced good and optioned better than I was I was expecting. I am completely satisfied with my new to me truck.
Car wasn’t detailed at all this is filthy called the service department a couple days after I purchased it about the seal around the driver window. It’s been 2 weeks and I still haven’t heard from them. The saleswoman I worked with was very nice I will say but the detail department is subpar at best
I have bought and sold several cars at this CarMax location and they are always great to work with. Very low pressure, straightforward, plenty of options with a lot of good clean vehicles to choose from to match your needs. Employees are consistently professional, friendly, and efficient. Each time I've sold a car to CarMax, it's quick and easy to get an online offer in less than 5 minutes with no games and when I go into the store, they confirm the price within 15 minutes. I keep my cars in very good condition and CarMax always offers more than any other dealerships. The only way I could get more money for my car is if I want the hassle of selling it myself. The financing options and warranty have also been great. I recently sold a car (back to CarMax) financed through CarMax and within a few days the finance division automatically sent me a refund check for the remaining balance of my unused warranty remaining. I didn't even need to request it. All areas of this company have been great for me. I will continue using them in the future.
a GREAT experience overall! I had a helpful, knowledgeable, professional and fun sales lady, Theresa! She is A++ and highly recommended. I had a minor warranty claim after purchase and they handled it quickly and perfectly. Thank you!