Ive had nothing but good experiences with this establishment but this time i had to take time out of my day to facilitate the correction of a bill between the office staff and my insurance. I was sent a statement with a dollar amount. This statement did not identify the dates of service or service provided. Office staff states they have been attempting to contact my insurance and insurance states they have been attempting to contact the office staff. Insurance states the submission of claim had insufficient information to process a payment. In any case, i had to take time out of my work day in an attempt to correct this issue. Ive tried calling back the dental office and no answer. Earlier in the day i called and asked for an office manager and there was none on duty. The associate took my information and ensured i would receive a call back, but no call back in the last 4 hours. Office staff is disappointing. Hard to believe nobody on duty to assist me in such a simple matter. Called this office 3 times today.
Sandy Woolford
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May 11, 2025
The professionalism of an all- female group was not missed. I appreciated the cleanliness of the office, the pride the staff took in their individual jobs, and the greeting and checkout service rendered. A new experience for me in some ways and eager to get my scheduled restoration under way.
Keisha Green
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March 29, 2025
It all started at the front desk! I encountered two really gorgeous young ladies that first greeted me...and made me feel all warm and welcomed (I don't remember their names but you'll know when you see them)...didnt have to wait long...paperwork was easy and straight to the point...then...there's Heather!!! She was soooo AMAZING!!! I've never felt so comfortable with someone cleaning my teeth! Like, I kinda fell asleep I was so relaxed! She didn't hurt my gums with the sharp "pokey" thingy or choke me with the "spit sucky" thingy...her hands are super magical!!! I also enjoyed all the cool gadgets she used...like the 3D model of my teeth on the screen (zombie-like but really cool)...or when she turned off the lights and used the UV light thingy to look for whatever she was looking for on my teeth (thought she was gonna burn my lips but she didn't)!! Or, when she used that gauge thingy to check for gum disease (she patiently explained what she was doing and the importance of doing it)...ooooo and I loved when she let me choose my flavors (I chose strawberry and raspberry which were really delicious... even though I wasn't suppose to eat it but I did a little... oops)...so, very long story short...I enjoyed my new patient experience here!! Will be back soon!!
Okema Greene-Ford
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April 19, 2025
I wasn’t impressed and highly disappointed on my very first visit. I’m unsure if I will return for further care. And I plan on canceling my Son’s upcoming appointment. My decision is based on my current Insurance policy and plan of care. I pay good money every two weeks for the best dental plan. But we all know how it works. I’m supposed to get Annual Preventative care (at least once or twice a year) which includes Cleaning for free based on insurance. Then anything else falls under the plan and what they will pay for and what I’m responsible for paying for. Now I received x-rays, etc. But NO cleaning.
Because their recommendations and treatment plan will be in works.
Which means I just missed out on my First free cleaning through insurance.
I wasn’t asked what I wanted, I was told what was best for me.
I don’t totally disagree with the treatment plan. But Thank You for counting my pockets. 😡😡
So where I could have got my first cleaning free under insurance. I’m waiting on the total cost of deep cleaning, etc.
So before I make same mistake on my son. I will find a Dental office that will give at least his first cleaning based off how my insurance works, with recommendations for any other care to follow. Because now I have to wait or come out of pocket for my care.
So I wasn’t impressed and Highly disappointed.
Sparkling Teeth
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January 21, 2025
I had the most amazing experience today getting my teeth cleaned. CORLISS was absolutely the best—she was patient, understanding and full of great tips on what to do (and not do). She was incredibly knowledgeable and genuinely caring throughout the whole process. I’ll definitely be going back to see Corliss in six months!
Thank you for an amazing service!
C.C
Our Address
460 Killian Rd Unit 1, Columbia, SC 29203, USA
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Ive had nothing but good experiences with this establishment but this time i had to take time out of my day to facilitate the correction of a bill between the office staff and my insurance. I was sent a statement with a dollar amount. This statement did not identify the dates of service or service provided. Office staff states they have been attempting to contact my insurance and insurance states they have been attempting to contact the office staff. Insurance states the submission of claim had insufficient information to process a payment. In any case, i had to take time out of my work day in an attempt to correct this issue. Ive tried calling back the dental office and no answer. Earlier in the day i called and asked for an office manager and there was none on duty. The associate took my information and ensured i would receive a call back, but no call back in the last 4 hours. Office staff is disappointing. Hard to believe nobody on duty to assist me in such a simple matter. Called this office 3 times today.
The professionalism of an all- female group was not missed. I appreciated the cleanliness of the office, the pride the staff took in their individual jobs, and the greeting and checkout service rendered. A new experience for me in some ways and eager to get my scheduled restoration under way.
It all started at the front desk! I encountered two really gorgeous young ladies that first greeted me...and made me feel all warm and welcomed (I don't remember their names but you'll know when you see them)...didnt have to wait long...paperwork was easy and straight to the point...then...there's Heather!!! She was soooo AMAZING!!! I've never felt so comfortable with someone cleaning my teeth! Like, I kinda fell asleep I was so relaxed! She didn't hurt my gums with the sharp "pokey" thingy or choke me with the "spit sucky" thingy...her hands are super magical!!! I also enjoyed all the cool gadgets she used...like the 3D model of my teeth on the screen (zombie-like but really cool)...or when she turned off the lights and used the UV light thingy to look for whatever she was looking for on my teeth (thought she was gonna burn my lips but she didn't)!! Or, when she used that gauge thingy to check for gum disease (she patiently explained what she was doing and the importance of doing it)...ooooo and I loved when she let me choose my flavors (I chose strawberry and raspberry which were really delicious... even though I wasn't suppose to eat it but I did a little... oops)...so, very long story short...I enjoyed my new patient experience here!! Will be back soon!!
I wasn’t impressed and highly disappointed on my very first visit. I’m unsure if I will return for further care. And I plan on canceling my Son’s upcoming appointment. My decision is based on my current Insurance policy and plan of care. I pay good money every two weeks for the best dental plan. But we all know how it works. I’m supposed to get Annual Preventative care (at least once or twice a year) which includes Cleaning for free based on insurance. Then anything else falls under the plan and what they will pay for and what I’m responsible for paying for. Now I received x-rays, etc. But NO cleaning. Because their recommendations and treatment plan will be in works. Which means I just missed out on my First free cleaning through insurance. I wasn’t asked what I wanted, I was told what was best for me. I don’t totally disagree with the treatment plan. But Thank You for counting my pockets. 😡😡 So where I could have got my first cleaning free under insurance. I’m waiting on the total cost of deep cleaning, etc. So before I make same mistake on my son. I will find a Dental office that will give at least his first cleaning based off how my insurance works, with recommendations for any other care to follow. Because now I have to wait or come out of pocket for my care. So I wasn’t impressed and Highly disappointed.
I had the most amazing experience today getting my teeth cleaned. CORLISS was absolutely the best—she was patient, understanding and full of great tips on what to do (and not do). She was incredibly knowledgeable and genuinely caring throughout the whole process. I’ll definitely be going back to see Corliss in six months! Thank you for an amazing service! C.C