These folks are the truth!! My tankless went out on me one night around 10pm. Emailed Plumbing Solutions warranty department around 11 that night. Mike had James out to my residence before 9 that morning and the heater was replaced by 11. I’d definitely recommend their services because a good plumbing company is hard to come by these days!
Praveen Parchuri
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September 06, 2024
**Unprofessional, Unreliable, and Poor Customer Service – Avoid Plumbing Solutions LLC**
We recently bought a home from Stanley Martin and were forced to work with Plumbing Solutions LLC. Unfortunately, the experience was terrible. Their Service Rep came on a Monday to assist a cabinet installer and unnecessarily pulled out our brand-new water filtration system, which ended up breaking. Later that week, another Service Rep came on Thursday and confirmed it wasn’t even necessary to pull the system out in the first place.
This second Rep tried to fix the broken clips but brought the wrong-sized replacements. He assured us they'd call back with the correct parts, but we never heard from them again. After waiting days, I called them back, only to be told I had to order the parts myself. I was left with no option but to order and install the parts on my own, enduring two weeks without a working filtration system—while having a toddler in the house!
To make matters worse, when I asked for the owner’s contact information to address this issue, the Service Rep refused to provide it.
Plumbing Solutions LLC does not stand by their work, nor do they care about customer service. If you’re considering working with them, I strongly suggest looking elsewhere to avoid this kind of nightmare experience.
Jacob porth
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August 26, 2024
I highly recommend this plumbing company. Their employees are nice and very knowledgeable. They're located close to I20 and highway 6 in a great location to service the Lexington and midland areas of South Carolina. They're the perfect solution when crap goes wrong. The absolute best service in any plumbing emergency.
James Filyaw
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August 27, 2024
Super company to use for all your plumbing needs. The in-office staff were a huge help. The people were very friendly and welcoming. They made me feel less dumb about my plumbing needs because I know little to nothing about it. Would definitely recommend to anyone for any plumbing needs.
LaHays
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August 27, 2024
I have a rental property in Lexington, SC and reached out to Plumbing Solutions. The staff was courteous and helpful and the workmanship was amazing! I will definitely be using them again in the future!
Our Address
123 Zenker Rd, Lexington, SC 29072, USA
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These folks are the truth!! My tankless went out on me one night around 10pm. Emailed Plumbing Solutions warranty department around 11 that night. Mike had James out to my residence before 9 that morning and the heater was replaced by 11. I’d definitely recommend their services because a good plumbing company is hard to come by these days!
**Unprofessional, Unreliable, and Poor Customer Service – Avoid Plumbing Solutions LLC** We recently bought a home from Stanley Martin and were forced to work with Plumbing Solutions LLC. Unfortunately, the experience was terrible. Their Service Rep came on a Monday to assist a cabinet installer and unnecessarily pulled out our brand-new water filtration system, which ended up breaking. Later that week, another Service Rep came on Thursday and confirmed it wasn’t even necessary to pull the system out in the first place. This second Rep tried to fix the broken clips but brought the wrong-sized replacements. He assured us they'd call back with the correct parts, but we never heard from them again. After waiting days, I called them back, only to be told I had to order the parts myself. I was left with no option but to order and install the parts on my own, enduring two weeks without a working filtration system—while having a toddler in the house! To make matters worse, when I asked for the owner’s contact information to address this issue, the Service Rep refused to provide it. Plumbing Solutions LLC does not stand by their work, nor do they care about customer service. If you’re considering working with them, I strongly suggest looking elsewhere to avoid this kind of nightmare experience.
I highly recommend this plumbing company. Their employees are nice and very knowledgeable. They're located close to I20 and highway 6 in a great location to service the Lexington and midland areas of South Carolina. They're the perfect solution when crap goes wrong. The absolute best service in any plumbing emergency.
Super company to use for all your plumbing needs. The in-office staff were a huge help. The people were very friendly and welcoming. They made me feel less dumb about my plumbing needs because I know little to nothing about it. Would definitely recommend to anyone for any plumbing needs.
I have a rental property in Lexington, SC and reached out to Plumbing Solutions. The staff was courteous and helpful and the workmanship was amazing! I will definitely be using them again in the future!