Came in weeks ago about my brakes. Come to find out the rotors and brake pads needed changing, so that’s what they did. Came back again because I started hearing noise from the rear after they worked on it. On yesterday i was on the way to work and my whole tire came off while the car was in motion! We could have died!! It’s damage to my car now. My lug nuts were loose and so were the lug nuts on the passenger side tire also! I called and was told the guy that helped fixed my car (BRAD) is fired. Was told I’ll get a call back and never did. My lawyer is aware of this situation. (Update) Precision Auto Tune says it’s nothing they can do because I waited to long before the tire came off. How would I know the lugs were loose if y’all supposedly FIXED THE PROBLEM? They’re saying it’s my fault my tire came off!
UPDATE; this specific company DID NOT accommodate me at all! The mechanics before them (Brad and everyone else) was fired. The “new” managers told it was my fault my tire came off. Terrible. No accountability!! DO NOT RECOMMEND
ChicQueen
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August 18, 2024
My first experience here was fine, my second no - not so much after I’m finished up here I won’t be back unless it’s something under warranty. The rachel person changes up the pricing and drags her feet when you ask questions about the services like duh who wouldn’t about a car? I heard this location was ok, now I see they are ok about certain things like I said one service here was alright , but I’m not enjoying this current experience and I won’t be back here again if I can help it smh -
William Barz
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July 01, 2024
I was in Irmo for work when my engine overheated and I called 8 mechanics trying to get me in so I could go back home to Charlotte. Precision Tune was the only place that could get me in because everywhere else had a 6 day wait. I’m very grateful and the woman that helped me at the desk was incredibly sweet and went out of her way to make sure my car was done right.
Alexis Baker
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April 28, 2024
These guys are amazing. I was able to get in the same day I called and they located the issue rather quickly. I was also able to get my car repaired the same day. Phenomenal work. The repair itself costed less than what I expected as well. Will definitely be coming here from now on
Max Webster
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March 07, 2023
After leaving Myrtle beach bound for Devils fork state park our 5 hour trip was cut short 2 1/2 in as my car began to lose power, unable to go faster then 40 mph we limped the car to precision auto tune. When we called Taylor answered and was nothing short of amazing she has a friendly voice and listened to our situation intently and was ready to help us in anyway their shop could. Upon arrival both Taylor and the owner of the shop greeted us warmly like we were old friends and immediately went to work on my car trying to get us back on the road as fast as possible. The crew at precision is well trained and well maintained the management is impeccable and the staff is nothing short of exceptional. If I didn’t live multiple hours away this shop would be handing any and all of my car needs. If you aren’t bringing your car to the best auto shop in Irma you are doing something wrong !!!
Our Address
1162 Lake Murray Blvd, Irmo, SC 29063, USA
Claim Listing: Precision Tune Auto Care
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Came in weeks ago about my brakes. Come to find out the rotors and brake pads needed changing, so that’s what they did. Came back again because I started hearing noise from the rear after they worked on it. On yesterday i was on the way to work and my whole tire came off while the car was in motion! We could have died!! It’s damage to my car now. My lug nuts were loose and so were the lug nuts on the passenger side tire also! I called and was told the guy that helped fixed my car (BRAD) is fired. Was told I’ll get a call back and never did. My lawyer is aware of this situation. (Update) Precision Auto Tune says it’s nothing they can do because I waited to long before the tire came off. How would I know the lugs were loose if y’all supposedly FIXED THE PROBLEM? They’re saying it’s my fault my tire came off! UPDATE; this specific company DID NOT accommodate me at all! The mechanics before them (Brad and everyone else) was fired. The “new” managers told it was my fault my tire came off. Terrible. No accountability!! DO NOT RECOMMEND
My first experience here was fine, my second no - not so much after I’m finished up here I won’t be back unless it’s something under warranty. The rachel person changes up the pricing and drags her feet when you ask questions about the services like duh who wouldn’t about a car? I heard this location was ok, now I see they are ok about certain things like I said one service here was alright , but I’m not enjoying this current experience and I won’t be back here again if I can help it smh -
I was in Irmo for work when my engine overheated and I called 8 mechanics trying to get me in so I could go back home to Charlotte. Precision Tune was the only place that could get me in because everywhere else had a 6 day wait. I’m very grateful and the woman that helped me at the desk was incredibly sweet and went out of her way to make sure my car was done right.
These guys are amazing. I was able to get in the same day I called and they located the issue rather quickly. I was also able to get my car repaired the same day. Phenomenal work. The repair itself costed less than what I expected as well. Will definitely be coming here from now on
After leaving Myrtle beach bound for Devils fork state park our 5 hour trip was cut short 2 1/2 in as my car began to lose power, unable to go faster then 40 mph we limped the car to precision auto tune. When we called Taylor answered and was nothing short of amazing she has a friendly voice and listened to our situation intently and was ready to help us in anyway their shop could. Upon arrival both Taylor and the owner of the shop greeted us warmly like we were old friends and immediately went to work on my car trying to get us back on the road as fast as possible. The crew at precision is well trained and well maintained the management is impeccable and the staff is nothing short of exceptional. If I didn’t live multiple hours away this shop would be handing any and all of my car needs. If you aren’t bringing your car to the best auto shop in Irma you are doing something wrong !!!